1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order using the original method of payment.

2. Shipping Locations

Mismatchd offers shipping across India. We strive to deliver your orders in a timely and efficient manner, ensuring your shopping experience with us is smooth and satisfactory.

3. Processing Time

All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

4. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and the shipping option selected at checkout. Standard delivery usually takes 5-7 business days.

5. Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

6. Customs, Duties, and Taxes

Mismatchd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damages

Mismatchd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

8. International Shipping Policy

We currently do not ship outside India.

9. Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order.