Frequently Asked Questions

Mismatchd celebrates the wonderfully complex
nature of humans—neither pure angels nor complete devils. We embrace the
intricate dance between contrasts because without our quirky duality, life would be a
total snooze-fest! PS: Ever wondered why you're expected to wear matching earrings
or identical eyeliner on both eyes? Mismatchd started with this nagging question.
Embrace your quirks and love the mismatch! To know more, please refer to our
About Us section.

We've embraced sustainability because great
fashion should make everyone happy, especially our beloved planet! With our
designs, you won’t just look fabulous—you’ll feel eco-fabulous too. Imagine swaying
in luxurious hemp and organic cotton, or embracing the silky touch of Tencel and the
softness of Cupro—these natural fabrics will win your heart.

Ordering from Mismatchd is easy! Simply browse our
collection, add your favorite items to your cart, proceed to checkout, and follow the
prompts to complete your purchase securely.

We accept major credit and debit cards,
including Visa, MasterCard, American Express, and UPI payments through our
trusted payment partner, Razorpay. Your details are completely safe with us. We do
not save any card details, and all payment procedures are absolutely secure. Please
note we do not accept cash on delivery.

We want you to love your Mismatchd purchase! If for
any reason you're not satisfied, you can return unworn and unused items within 7
days for a full refund. Check out our Returns & Exchanges policy for more details.

We're here to answer any query
you might have. You can reach us at assistance@mismatchd.in

Once your order is shipped, you'll receive a shipping
confirmation email with a tracking number. You can use this number to track your
package on our website or through the carrier's website. We ship orders within 24
hours of order placement.

We process orders quickly to
ensure fast delivery. If you need to make changes or cancel your order, please
contact us as soon as possible. Once an order has been processed and shipped, we
may not be able to modify it.